Der KI-Assistent Samy unterstützt KMUs bei Innovation, Vertrieb und IT-Prozessen durch datenschutzkonforme, dialogbasierte KI auf deutschen Servern.
Tolksdorf.digital Goal: Development of the user-centered, ethically tested AI assistance system Samy to support innovation, sales, and technology processes in SMEs. Samy is an AI-based Assistant from Tolksdorf.digital . He supports you with questions about digitization, innovation, and IT. The answers are derived from a structured, very large database, but as with any AI, they may also contain errors. Responsibility for use lies with the user, so always check. Many Use Cases for SMEs Workflow solutions combined with AI agents can easily upgrade existing IT systems that aren't designed for these kinds of applications. Chat-Client for Websites Turns static websites into an interactive experience Available to visitors 24/7 in a qualified manner that complies with GDPR AI in Digital Innovation Sparringspartner Creative Partner Critic Mentor Innovation Chat Partner Workflow + Integration Integrating Systems Automize Processes Enabling access to data for business intelligence Data search in data silos E-Mail Accounts File systems Databases Websites Intranet And much more Learning and testing Self-taught learning. AI as a mentor and supplement to traditional learning tools. Use of inexpensive, effective learning aids and tools. Sales and Marketing Analysen und Strategie entwickeln Leads und Kontakte identifizieren Info über Märkte , Branchen und Ziele gewinnen Initial Situation Many companies want to use artificial intelligence – but most solutions are either generic, questionable in terms of data protection, or not technically integrated. As part of the internal development of consulting and innovation methods, the idea arose to build a proprietary, trustworthy AI agent that answers specific questions, thinks along with users, and integrates into real work processes. Dealing with incomplete input and complex context Data protection compliance (GDPR, hosting, traceability) Integration into existing tools and processes Strengthening trust and acceptance through clear roles and boundaries Solution: AI-Agent Samy + Team Development of a multi-level, modular AI agent system with fixed roles within the framework of the company's own 7C-CI/CD-Methode ("Experience Innovation") : Samy: empathetic, dialogue-oriented key agent for innovation issues, customer contact, and understandable assistance Alan: Specialist agent for technical and IT-related topics, limited to reliable statements Simone: ethical control agent for evaluating content according to company guidelines, transparency, and fairness Das System basiert auf dem KMU Opensource KI Hub von Tolksdorf.digital und ist vollständig DSGVO- und EU AI Act-konform bei Hetzner in Deutschland gehostet. How AI-Agent Samy supports Innovation Chat with AI-Innovation Agent Samy Preliminary phase: Experiments and prototyping Building multiple prototypes with different LLMs and memory architectures Prototyping and validation testing with ChatGPT-4o as a current, leading LLM Implementation as an n8n agent with structured YAML system logic Testing with internal and external stakeholders: innovation consulting, customer service, web integration Success criteria Preliminary Phase Understanding complex tasks from everyday life in SMEs Contextualization via multiple rounds of dialogue (memory, retrieval, YAML prompts) Avoiding ethically questionable content through preliminary screening (Agent Simone) Technically sound IT answers provided by specialized roles (Agent Alan) Reliability through local hosting and GDPR-compliant logging Tools and technologies used n8n (workflow automation) Open Source LLMs (z. B. OpenHermes, Mistral, ChatGPT-4o in Prototyping) PostgreSQL with pgvector Caddy (Reverse Proxy), Docker Hetzner Cloud (Germany), static HTML + JS Widget Klaro! for GDPR-compliant consent management The tools were curated as a package in the SME Open Source AI Hub. More about the SME Opensource AI Hub Methods used 7C-CI/CD: Our own innovation methodology based on ISO 9001:2015, Lean Innovation, and Scrum was developed based on the 12 Areas of impact of innovation . AI ethics check by YAML rule-based agent Prompt engineering in YAML for structured role and behavior control Iterative tests in real consulting situations Project contribution and role Vision, conception, development, and system architecture by Rainer Tolksdorf Moderation of tests, ethical guidelines, role concept Integration into customer projects and accompanying coaching formats Development of training data, logging infrastructure, and GDPR-compliant opt-ins Final Result The project not only brought an intelligent AI chat to the website—it established a new model for trusting, dialogue-oriented human-machine collaboration. Samy is now ready for customer consulting, innovation testing, and sales support—always with a verifiable ethical framework, technical expertise in the background, and complete control over data and behavior. Initial customer projects show that Samy generates acceptance and added value—where other systems cause mistrust, Samy inspires confidence. Contact Would you like to use or test a comparable system in your company? We accompany you from the vision to the rollout – tailored to your processes and culture. Contact us now Fachliche Leitung / Subject Matter Lead: Rainer Tolksdorf | Herausgeber / Publisher: | Tolksdorf.digital Verified for Human & AI Interpretation | Human-in-the-Loop Content Governance in References+Business Epics # AI Agent Innovation Engineering KI Workflow Share this post Tags AI Agent Innovation Engineering KI Workflow INFO-CENTER Open Source Navigator References+Business Epics Tools and Methods TechArticles Projects + Customer Satisfaction Overview Tolksdorf.digital GmbH, Tolksdorf.digital UG and personal References Rainer Tolksdorf