Customer Care - Customer Satisfaction

Customer Care with Humans and AI

Information and procedures applicable to Switzerland and Germany

The two legally independent companies, Tolksdorf.digital UG (limited liability) and Tolksdorf.digital GmbH, use the same definitions and apply them in the local context. Accordingly, the links below allow you to select the company responsible for your country.

Focus on Corporate Business (B2B)

Tolksdorf.digital focuses on serving corporate clients through its two legally independent companies



Measuring Customer Satisfaction

We maintain a public overview of customer satisfaction with our project work and solutions. The following information is recorded:

  • Tolksdorf.digital Gmbh
  • Tolksdorf.digital UG and 
  • Personal references from Rainer Tolksdorf

https://tolksdorf.digital/en/blog/references-business-epics-3/projects-customer-satisfaction-17


Search and Find (Full Text)

Shared full-text search for content on this domain.

https://tolksdorf.digital/en/suchen


Chat with AI Innovation Mentor Samy

As an alternative to the full-text search, the interactive AI Innovation Mentor Samy offers the opportunity to exchange expertise and download the results as a Word file.

https://tolksdorf.digital/en/samy


Use of AI, Digital Business Relevance Suite (DBRS) LLM Knowledge Hub

Tolksdorf.digital uses AI in accordance with established guidelines and manages knowledge using DBRS.

https://tolksdorf.digital/en/dbrs-llm-knowledge-hub


Inquiries and Quotes

Please use the contact form or the contact information in the footer of this website.


Price Lists

Standard price lists by service category for the current fiscal years of the legally independent companies. A download option is available.

https://tolksdorf.digital/en/preisliste


Terms and Conditions (AGB)

Terms and Conditions for the current fiscal years of the legally independent companies. A download option is available.

https://tolksdorf.digital/en/agb


Jobs

Information about opportunities for employment and collaboration, depending on the company.

https://tolksdorf.digital/en/jobs


Request an Appointment

Select your preferred appointment time with Rainer Tolksdorf. For example, via

  • Video Conference (Google Meet, MS Teams)
  • Personal Meeting
  • Phone Call
  • ...or simply send a message using the contact form (see below)

https://tolksdorf.digital/en/termin


Addresses / Directions, Mailing Address, EORI Numbers

Detailed information on where and how to reach us in Switzerland and Germany.

https://tolksdorf.digital/en/adressen


Contact Form

The shared contact form for both companies.

https://tolksdorf.digital/en/kontakt


Our Team and Why It's Worth Working With Us

Tolksdorf.digital helps small and medium-sized enterprises (SMEs) implement digital innovation in a pragmatic, scientifically sound manner that is tailored to their specific circumstances—with solutions that strengthen existing teams rather than replace them. The goal is to create a future-ready organization that is equipped to deal with digitalization and AI effectively and independently.

https://tolksdorf.digital/en/warum-innovation-digitalisierung-und-tolksdorf-digital


Rainer Tolksdorf direct (Profile)

Personal information about the founder and owner of the two companies.

https://tolksdorf.digital/en/profil-rainer-tolksdorf-de


Cookies, Impressum, Data Protection, GDPR, EU-AI Act

All the information you need about data protection and security.

https://tolksdorf.digital/en/de-eu-ch-impressum-datenschutz#


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DE | EN