Was unterscheidet Experience Innovation von klassischem Change?

Kleinschrittig starten, Nutzen früh messen, Akzeptanz durch echte Erlebnisse statt Folien – evidenzbasiert und menschenzentriert.

Müssen Systeme ersetzt werden?

Nein. Wir erhalten und verbessern Bestehendes und ergänzen gezielt – das reduziert Risiko und Aufwand.

Wie integriert ihr KI (z. B. Samy)?

EU-AI-Act-konform, datensparsam und rollenklar – als Team-Verstärker, nicht als Ersatz.

Wie schnell sieht man Resultate?

Erste belastbare Ergebnisse typischerweise nach 2–6 Wochen im Sprint.

Welche Risiken adressiert ihr?

Datenschutz, Informationssicherheit und Fehl-Invests – durch Evidenz, Compliance-Checks und kurze Lernzyklen.

Was unterscheidet Experience Innovation von klassischem Change?

Kleinschrittig starten, Nutzen früh messen, Akzeptanz durch echte Erlebnisse statt Folien – evidenzbasiert und menschenzentriert.

Müssen Systeme ersetzt werden?

Nein. Wir erhalten und verbessern Bestehendes und ergänzen gezielt – das reduziert Risiko und Aufwand.

Wie integriert ihr KI (z. B. Samy)?

EU-AI-Act-konform, datensparsam und rollenklar – als Team-Verstärker, nicht als Ersatz.

Wie schnell sieht man Resultate?

Erste belastbare Ergebnisse typischerweise nach 2–6 Wochen im Sprint.

Welche Risiken adressiert ihr?

Datenschutz, Informationssicherheit und Fehl-Invests – durch Evidenz, Compliance-Checks und kurze Lernzyklen.

Experience Innovation by Tolksdorf.digital

Innovation is a paradox: it holistically depends on many areas of impact, requires impetus and planning, and produces unexpected results – which, in retrospect, seem inevitable.

Does the following sound familiar to you?

The world is changing faster than many organizations can keep up with.
Innovation is necessary at the wrong moment.
Innovation involves new, different, unfamiliar things – for which there is a lack of capacity.
Digitalization, uncertainty, new customer needs, and staff shortages are slowing growth and jeopardizing delivery capabilities.
At the same time, there is uncertainty: What makes sense? How much does it cost? And how to get started?

“What is liked will be done,” Experience Innovation and 7C-CI/CD versus Change Management

Experience Innovation tackles the unpredictability of the world with the guiding principle “if it's liked, it's done.” Teams develop common goals, achieve them with a high degree of probability, and discover unexpected, often positive results along the way that, in retrospect, seem paradoxically inevitable.

What alternatives are there for change management?

Everyone wants good solutions right away, which is only reasonable. So why not start right away and make things better step by step? Classic change management, on the other hand, carries the risk of weakening the forces necessary for change by focusing on mistakes and process changes.

Experience Innovation, die 12 Wirkungsfelder

Experience Innovation by Tolksdorf.digital is based on 12 Areas of Innovation Impact, or influencing factors that determine the prospects of success for innovation projects. These should not be understood as dogma, but rather as suggestions that help to maximize success in different contexts.

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Strengthening digital self-determination, competencies, and capacities

Finding a starting point and creating innovation from any starting situation
Joy in innovation replaces obstacles and fears
Provide guidance (e.g., through quick checks)
Help shape and drive change (not just “go along with it”)
Existing solutions for the effective use of AI and open source
Ensuring delivery capability for positive business development.

7C-CI/CD

Experience Innovation 7C-CI/CD (CI/CD = Customer Innovation/ Continuous Delivery) (c) Tolksdorf.digital

7C-CI/CD Process Model for Effective Projects and Processes

From Impulse to Impact
Continuous innovation from the first impulse through activated engagement to successful transformation. Open exchange, mentoring and AI with a method lead to accepted decisions, secure implementation and the ability to deliver.
What's liked, get's done
The 7C method focuses on what really drives people: positive experiences. In this way, change loses its terror - and is supported instead of blocked.
Digital Transformation for Business and Quality Management
This creates value-added digital innovations that are fun and lead to the future.
7C stands for
Compose - Ideas, plans, motives, starting point.
Connect - Ideas, interested parties, and key individuals.
Coaching - Facilitate required knowledge, with AI as a companion.
Co-Create - Design and evaluate prototype models and processes, influence decisions for projects.
Complete - Implement project based on project decision.
Change - Implement project results.
Chat Innovation - during all phases, accompanied by AI.

CI/CD stands for
Corporate Innovation / Continuous Deployment also für fortlaufende Innovation bei Lieferfähigkeit um eine nachhaltige Entwicklung zu ermöglichen.

Experience Innovation and the Enterprise Frameworks TOGAF and PROSCI

7C-CI/CD and the "The Open Group Architecture Framework" (TOGAF)

7C-CI/CD provides the holistic, action-oriented operating system for 360° business innovation – TOGAF is treated as a compatible architecture standard inside this framework, available when needed, never the constraint.

Experience Innovation	7C-CI/CD	TOGAF Phase	Fokus / Focus
Impulse – Vom Zielbild zur Bewegung. / From intent to momentum.
IMPULSE	Compose	-	Unternehmerische Ziele und Stoßrichtung klären. / Define entrepreneurial goals and strategic direction.
IMPULSE	Connect	-	Relevante Stakeholder identifizieren, einbinden und begeistern. / Identify, engage and align key stakeholders.
IMPULSE	Coaching	-	Verständnis für Digitalisierung, KI und Architektur aufbauen. / Build foundational understanding of digital, AI & architecture topics.
IMPULSE	Co-Create	Preliminary Phase	Rahmenbedingungen, Prinzipien, Governance und Scope definieren. / Define context, principles, governance and scope.
IMPULSE	Co-Create	Phase A: Architecture Vision	Gemeinsame Vision, Nutzenargumentation, High-Level-Scope und Stakeholder-Landkarte. / Shared vision, value case, high-level scope and stakeholder map.
Engagement – Aus Ideen werden belastbare Architekturen. / Turning ideas into robust architectures.
ENGAGEMENT	Co-Create	Phase B: Business Architecture	Geschäftsprozesse, Organisation, Fähigkeiten und KPIs modellieren. / Model processes, organization, capabilities and KPIs.
ENGAGEMENT	Co-Create	Phase C: Information Systems Architecture	Daten-, Informations- und Anwendungslandschaft strukturieren. / Structure data, information and application landscape.
ENGAGEMENT	Co-Create	Phase D: Technology Architecture	Technologie-Stack, Infrastruktur, Security & Compliance definieren. / Define technology stack, infrastructure, security & compliance.
ENGAGEMENT	Co-Create	Phase E: Opportunities & Solutions	Lösungsoptionen priorisieren, Roadmap und Quick Wins festlegen. / Prioritize solution options, define roadmap and quick wins.
Transformation – Vom Architekturplan zur gelebten Realität. / From architecture blueprint to everyday reality.
TRANSFORMATION	Complete Project	Phase F: Migration Planning	Umsetzungsfahrplan, Releases, Ressourcen und Abhängigkeiten planen. / Plan implementation waves, releases, resources and dependencies.
TRANSFORMATION	Complete Project	Phase G: Implementation Governance	Umsetzung steuern, Qualität, Risiko, Werte & Compliance absichern. / Govern implementation, ensure quality, risk, values & compliance.
TRANSFORMATION	Change	Phase H: Architecture Change Management	Kontinuierliche Anpassung, Learnings einbauen, Architektur aktuell halten. / Continuously adapt, embed learnings, keep architecture up to date.

Experience Innovation ↔ 7C-CI/CD ↔ TOGAF

Wie Experience Innovation den TOGAF Architecture Development Method (ADM) für KMU übersetzt. / How Experience Innovation translates the TOGAF ADM for SMEs.

Experience Innovation	7C-CI/CD	TOGAF Phase	Fokus / Focus
Impulse – Vom Zielbild zur Bewegung. / From intent to momentum.
IMPULSE	Compose	-	Unternehmerische Ziele und Stoßrichtung klären. / Define entrepreneurial goals and strategic direction.
IMPULSE	Connect	-	Relevante Stakeholder identifizieren, einbinden und begeistern. / Identify, engage and align key stakeholders.
IMPULSE	Coaching	-	Verständnis für Digitalisierung, KI und Architektur aufbauen. / Build foundational understanding of digital, AI & architecture topics.
IMPULSE	Co-Create	Preliminary Phase	Rahmenbedingungen, Prinzipien, Governance und Scope definieren. / Define context, principles, governance and scope.
IMPULSE	Co-Create	Phase A: Architecture Vision	Gemeinsame Vision, Nutzenargumentation, High-Level-Scope und Stakeholder-Landkarte. / Shared vision, value case, high-level scope and stakeholder map.
Engagement – Aus Ideen werden belastbare Architekturen. / Turning ideas into robust architectures.
ENGAGEMENT	Co-Create	Phase B: Business Architecture	Geschäftsprozesse, Organisation, Fähigkeiten und KPIs modellieren. / Model processes, organization, capabilities and KPIs.
ENGAGEMENT	Co-Create	Phase C: Information Systems Architecture	Daten-, Informations- und Anwendungslandschaft strukturieren. / Structure data, information and application landscape.
ENGAGEMENT	Co-Create	Phase D: Technology Architecture	Technologie-Stack, Infrastruktur, Security & Compliance definieren. / Define technology stack, infrastructure, security & compliance.
ENGAGEMENT	Co-Create	Phase E: Opportunities & Solutions	Lösungsoptionen priorisieren, Roadmap und Quick Wins festlegen. / Prioritize solution options, define roadmap and quick wins.
Transformation – Vom Architekturplan zur gelebten Realität. / From architecture blueprint to everyday reality.
TRANSFORMATION	Complete Project	Phase F: Migration Planning	Umsetzungsfahrplan, Releases, Ressourcen und Abhängigkeiten planen. / Plan implementation waves, releases, resources and dependencies.
TRANSFORMATION	Complete Project	Phase G: Implementation Governance	Umsetzung steuern, Qualität, Risiko, Werte & Compliance absichern. / Govern implementation, ensure quality, risk, values & compliance.
TRANSFORMATION	Change	Phase H: Architecture Change Management	Kontinuierliche Anpassung, Learnings einbauen, Architektur aktuell halten. / Continuously adapt, embed learnings, keep architecture up to date.

7C-CI/CD complements strategic change management such as PROSCI with concrete implementation in practice.

PROSCI / ADKAR from the Project and Change Management Learning Center offers employees a value framework for change. SMEs often embody this with their own culture of innovation.
7C-CI/CD ensures that concrete, effective projects are created that are readily used in everyday life.
PROSCI/ADKAR and 7C-CI/CD can complement each other, enabling successful change with structure, impact, and attitude.

What are the costs, benefits, and specific steps involved?

Impulse phase: Strategy+planning with quick-check interviews and AI

Align and plan strategies, innovations, digitalization, projects, and tasks with minimal effort from any starting point.

Process:

Free initial talks
Orientientation-Workshop
Quick-Check Interviews

More Info about Strategy + Planning

How can you quickly expand your practice and experience with valuable know-how?

Instead of going through time-consuming learning curves - use AI, proven tools and methods immediately

AI as a virtual engineering team member – reinforcement rather than replacement with Collaborative AI Supported Engineering (CAISE) In this quality-assured process, human engineers and AI work together: artificial intelligence analyzes and makes suggestions, while humans make decisions and take responsibility.

More about Collaborative AI Supported Engineering

We share our tools and methods from our own SME practice, innovation, digitalization and concrete project work in a team.

More about Tools and Methods

What is the methodology based on, and who developed it?

Fundamentals of Experience Innovation

Experience Innovation is based on multidimensional thinking that connects people, companies, and technology. At Tolksdorf.digital, this principle is reflected in the guiding principle of „Heart, SME-Practice and IT-Practice“ – represented in the cube logo:

Red = Heart stands for courage and strength in difficult moments – and for a heart for people and innovation.
Blue = IT-Practice and Technology symbolizes modern IT solutions, open source, and AI as tools for genuine innovation.
Green = SME-Practice embodies relationships and communication: dialogue within the company, the reality of small and medium-sized businesses, and the joint shaping of change.

The cube makes it clear: only when these three sides interact can a stable whole be created – the basis of experience innovation.

Building on this, Tolksdorf.digital combines Lean Innovation, Stage-Gate and Scrum with the quality standards of ISO 9001:2015. Supplemented by scientific findings (→ sources in the article “The 12 fields of impact of innovation”) and the practical experience of Rainer Tolksdorf and Tolksdorf.digital GmbH, an open framework for action is created that makes innovation for SMEs bold, practical, and technologically sound.