A.1 – Services

Services by Tolksdorf.digital

Tolksdorf.digital primarily supports organizations with these core topics. For details on terms and formats: Price List · Info Center

Orientation & Strategy

Analysis of the current situation
Experience-based decision support for digitalization and AI initiatives
Workshops, quick checks, timeboxed innovation & expert mentoring

→ Quick Check & Strategy

Legacy IT Service+

Extending the useful life of existing systems
Secure operations and sensible augmentation instead of full rip-and-replace
Preparation for later modernization

→ Legacy IT Service+

Open-Source & Cloud-aligned Architecture Services

Planning and introduction of solutions with data sovereignty and low license lock-in
Integration of collaboration, file sharing, workflows, DMS and more

→ Digitalization Effectiveness

AI Assistants & AI Hubs Advisory

Concept, build and operations of AI assistants (e.g., Samy)
AI hubs & RAG solutions for SMEs, including governance & compliance

→ SME Open Source AI Hub

Timeboxed Innovation & Project Enablement

Stepwise, practical introduction of new solutions
Focus on adoption, effectiveness, and risk minimization
Advisory for hybrid environments (e.g., Microsoft)

→ Timeboxed Innovation

A.1.6 Relevance Radar Workshop

Relevance Radar Workshop 7C · Compose Phase

Part of the Compose phase of the 7C-CI/CD process from Experience Innovation. Five relevance dimensions analyzed in a structured workshop format.

Technological What is changing the industry? Example: AI, automation, new materials, 3D scans

Customer What do customers need now and in the future? Example: new materials, faster variants

Competitive What are competitors doing to be better? Example: digitalization, price, speed

Business / Revenue What influences sales, risk, position? Example: new industries, price pressure

Organizational What needs to be improved internally? See Quick Check and Experience Innovation

→ Relevance Radar

A.2 – IT Solutions & Products

IT Solutions & Solution Building Blocks

Overview of core solution building blocks. Details are described on the linked pages.

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A.2.1

IT Solutions

Collaboration platforms
File & document management
Secure cloud & hybrid setups
Open source, data sovereignty, integration

→ tolksdorf.digital/it-solutions

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A.2.2

SME Open Source Package

Nextcloud / file sharing & collaboration
n8n / workflow automation
ONLYOFFICE, Mattermost and more
Solid, affordable digital workplace for SMEs

→ tolksdorf.digital/kmu-opensource-paket

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A.2.3

SME Open Source AI Hub

Secure, controlled AI usage
Integration with existing data sources
EU AI Act & GDPR compliant

→ tolksdorf.digital/kmu-opensource-ki-hub

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A.2.4

Samy – AI Assistant

Innovation, digitalization, open-source architectures
Values-based & context-bound
Not an uncontrolled public bot

→ tolksdorf.digital/samy-info

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A.2.5

Digital Business Relevance Suite for SME

Greater visibility (Google, BING, AI like Perplexity, ChatGPT, Mistral)
Business development with AI (CRM, account plans, playbooks)
Samy: qualified 24/7 chatbot for website visitors
GDPR & EU AI Act compliant, open source-based

→ DBRS for SME

Note: Technical implementation details and system prompts of Samy are not part of this context document.