SME Opensource AI Hub by Tolksdorf.digital (EU AI Act compliant)

AI only from Microsoft, SAP, or Google—or would you prefer an independent solution?

The major providers integrate artificial intelligence deeply into their products and sell them as complementary products with additional services. SMEs then quickly find themselves in a position of dependency—with high licensing costs and limited flexibility.

The license-free SME Open Source AI Hub, curated by Tolksdorf.digital, offers an open, modular platform for the use of AI in companies. It connects internal and external data sources with powerful AI agents and commercially available large language models (LLMs) – transparently, in compliance with GDPR, and enabling data sovereignty.

Table of Contents (10 min reading time)

• Security, flexibility, and data sovereignty with the SME Open Source AI Hub
• Examples of use
• System Description – curated SME Opensource AI Hub
• Questions and Answers (FAQ)
• Independence through open documentation
• Opensource Software
• Planning and implementation services
• References

AI Agents

Digital assistant (including chatbots such as Samy) that reduces workload through automation and interaction.

Advantages and Benefits:

• Round-the-clock service (support, FAQs, appointment management).
• Relief through the assumption of repetitive tasks (e.g., lead qualification, data maintenance).
• Easy to integrate with open-source tools, cost-effective, and can be self-hosted in compliance with data protection regulations.

Architecture:

• Front end (e.g., chatbot interface for customers/team).
• AI core (language models such as Mistral for comprehension/generation, e.g., for questions or texts).
• Interfaces to systems.
• 
  Depending on the application, the following agent design platforms are available
  - n8n AI-Agent
  - Dify or 
  - OpenAI AgentKit (not Open Source)

Function:

• Understands requests (e.g., via chat), uses data from connected systems, makes decisions (e.g., responses, bookings), and learns—fully automatically or with human approval.

Examples: 

• Samy responds to customer chats and curates information. 

Workflow Automation

n8n is an open-source workflow automation tool that helps SMEs link repetitive processes,

Advantages and Benefits:

• n8n connects Apps (ERP, CRM, etc.) using a visual No/Low Platform.
• Automizes Workflows (e.g. AI-Agents, Data Transfer,  etc.).
• Increased efficiency, fewer errors, focus on core tasks.
• Saves time and money by reducing manual work and enabling rapid integration.
• Flexible & expandable: Over 300 predefined nodes, custom logic possible.
• Data sovereignty: Self-hosted, no dependency on cloud providers.
  
  

Architecture:

• Modular node structure
• Triggers start workflows (e.g., new email, webhook, database entry)
• Nodes (over 300 pre-built integrations) connect services such as SAP, Google Sheets, and AI tools.
• Logic nodes (conditions, loops) control processes – similar to a visual construction kit.
• Self-hosting possible (local/cloud) for full data control; low-code/visual interface makes it usable even for non-developers.

Function:

• Trigger (e.g., form entry) activates the workflow. Data is automatically retrieved, transformed (e.g., cleaned, enriched), and passed between apps.
• Logging documents every step for transparency.

Examples: 

• An order in the shop triggers: Check data → Update ERP → Notify customer → Inform accounting – without a manual click.
• Plus: AI integration possible (e.g., connect AI agents such as Samy to further process chat content).

Interfaces

Standardized bridges between IT applications that enable data exchange and processing.

Advantages and Benefits:

Interfaces create efficiency and openness and enable different systems (e.g., CRM, ERP, web shops) to communicate seamlessly, keep data automatically synchronized, and map processes without media breaks—this saves time, reduces errors, and makes IT infrastructures flexibly expandable.

Architecture, Function, Examples:

• SEO Information provides the technical basis for discoverability by classic search engines and AI crawlers from chatGPT, Gemini, Anthropic, and many more. (HTML, JSON-LD, robots.txt, sitemap.xml).
  
  
• Frontmatter&Data: internal standard curated by Tolksdorf.digital Search for documents (internal, external). Complies with schema.org, Google Rich Results and OpenGraph .
• Anthropic mcp: open Protocoll for KI-Agents, standardizes Tool-Integration, Data Access and Collaboration between Models and Applications like ERP, CRM, etc.
• Webhooks/API (REST/JSON): n8n Real-Time-Interfaces, automatically exchange data or events between applications and directly trigger workflows.
• Individual Interfaces for Legacy- or special Systems  (see IT-Service+ from Tolksdorf.digital).