SME Opensource AI Hub by Tolksdorf.digital (EU AI Act compliant)

Banner KMU Opensource KI Hub mit anderen Anwendungen

AI only from Microsoft, SAP, or Google—or would you prefer an independent solution?

The major providers integrate artificial intelligence deeply into their products and sell them as complementary products with additional services. SMEs then quickly find themselves in a position of dependency—with high licensing costs and limited flexibility.


The license-free SME Open Source AI Hub, curated by Tolksdorf.digital, offers an open, modular platform for the use of AI in companies. It connects internal and external data sources with powerful AI agents and commercially available large language models (LLMs) – transparently, in compliance with GDPR, and enabling data sovereignty.


Table of Contents (10 min reading time)

Security, flexibility, and data sovereignty with the SME Open Source AI Hub

KMU Opensource KI Hub

The SME Open Source AI Hub is the basis for making your own documents, processes, and systems usable with AI—whether on the intranet, in the cloud, or on the web.

Guiding principles for design and curation:

  • The use of AI must not result in vendor lock-in.
  • Legal and data protection risks must be ruled out (EU AI Act and GDPR).
  • Every SME has different business objectives, data, working methods, coordinated processes, and IT systems:
  • Visibility of company websites for AI upon request.
  • AI Agents for business and technical questions in accordance with compliance guidelines.
  • Standard-Interfaces. 
  • Custom interfaces for legacy IT and specialized business applications.
  • AI-powered workflows with n8n and Dify.
  • 100% Compatibility to OpenAI chatGPT Business.
  • Support from opensource Anthropic mcp (Model Context Protocol), which can be used to operate external applications such as ERP, CRM, and many more.
  • Support for Opensource Machine Learning Tools wie MLflow + sklearn/XGBoost + ONNX Runtime
  • The services provide support for planning and implementation: "Strategy + Planning" and "Timeboxed Innovation" acombined with the Methode Experience Innovation.

Examples of use

Informationen über Samy

AI Innovation Agent Samy by Tolksdorf.digital

Samy is an AI-supported innovation generalist at Tolksdorf.digital and the originator of various AI agents for SME projects. He is in contact with users and supports them in innovation, digitization, IT, and other topics. His colleague and IT expert AI agent Alan provides automatic assistance. AI agent Simone checks compliance with ethics, corporate values, and governance. Her answers are based on an extensive database, but may contain errors. Responsibility for use lies with the user, so answers should always be verified.

Technically, the AI agent Samy is based on the SME Open Source AI Hub.


More about Samy and free Chatting with him

Keywords SEO+GEO: How can you control which website content AI platforms find?

Products, solutions, and information are increasingly being searched for using AI platforms such as Perplexity or ChatGPT (GEO = Generative Engine Optimization) in addition to traditional search engines (SEO = Search Engine Optimization) such as Google. In order for your own content to be found by AI platforms, there are a number of technical and editorial requirements that must be met. Our front matter standard combines content, context, and metadata—machine-readable and stable—so that the SME Open Source AI Hub can deliver the information in an orderly manner.: 

Samy uses the same metadata internally—for accurate answers, source references, and quick retrieval.

Result: consistent findability for search engines and AI assistants – traceable, verifiable, scalable.

More about controlling AI visibility

System Description – curated SME Opensource AI Hub

Free LLM/AI model selection

  • Use of commercial large language models (LLMs) such as those from OpenAI, Anthropic, Google, and many more.

  • Open source models such as Mistral, LLaMA / LLaMA 2/3

  • OpenAI „Open Models“ — Models with openly accessible weights (“open-weight”) under open-source-like licenses.

  • The list is continuously expanded and maintained.

Free choice of application

Free choice of location

  • On-Premises at your site

  • Private Cloud (e.g. Hetzner, Swiss Hosting)

  • Public Cloud

<font class="text-o-color-1">AI Agents</font>

AI Agents

Digital assistant (including chatbots such as Samy) that reduces workload through automation and interaction.


Advantages and Benefits:

  • Round-the-clock service (support, FAQs, appointment management).

  • Relief through the assumption of repetitive tasks (e.g., lead qualification, data maintenance).

  • Easy to integrate with open-source tools, cost-effective, and can be self-hosted in compliance with data protection regulations.


Architecture:

  • Front end (e.g., chatbot interface for customers/team).

  • AI core (language models such as Mistral for comprehension/generation, e.g., for questions or texts).

  • Interfaces to systems.

  • Depending on the application, the following agent design platforms are available
    - n8n AI-Agent
    -
    Dify or 
    -
    OpenAI AgentKit (not Open Source)


Function:

  • Understands requests (e.g., via chat), uses data from connected systems, makes decisions (e.g., responses, bookings), and learns—fully automatically or with human approval.



Examples: 


<font class="text-o-color-1">Workflow Automation</font>

Workflow Automation

n8n is an open-source workflow automation tool that helps SMEs link repetitive processes,


Advantages and Benefits:

  • n8n connects Apps (ERP, CRM, etc.) using a visual No/Low Platform.

  • Automizes Workflows (e.g. AI-Agents, Data Transfer,  etc.).

  • Increased efficiency, fewer errors, focus on core tasks.

  • Saves time and money by reducing manual work and enabling rapid integration.

  • Flexible & expandable: Over 300 predefined nodes, custom logic possible.

  • Data sovereignty: Self-hosted, no dependency on cloud providers.

Architecture:

  • Modular node structure

  • Triggers start workflows (e.g., new email, webhook, database entry)

  • Nodes (over 300 pre-built integrations) connect services such as SAP, Google Sheets, and AI tools.

  • Logic nodes (conditions, loops) control processes – similar to a visual construction kit.

  • Self-hosting possible (local/cloud) for full data control; low-code/visual interface makes it usable even for non-developers.


Function:

  • Trigger (e.g., form entry) activates the workflow. Data is automatically retrieved, transformed (e.g., cleaned, enriched), and passed between apps.

  • Logging documents every step for transparency.


Examples: 

  • An order in the shop triggers: Check data → Update ERP → Notify customer → Inform accounting – without a manual click.

  • Plus: AI integration possible (e.g., connect AI agents such as Samy to further process chat content).

Schnittstellen - Interfaces

Interfaces

Standardized bridges between IT applications that enable data exchange and processing.

Advantages and Benefits:

Interfaces create efficiency and openness and enable different systems (e.g., CRM, ERP, web shops) to communicate seamlessly, keep data automatically synchronized, and map processes without media breaks—this saves time, reduces errors, and makes IT infrastructures flexibly expandable.

Architecture, Function, Examples:

Questions and Answers (FAQ)

MCP stands for Model Context Protocol.

It is an open standard that allows AI models to securely access external data sources and tools—e.g., databases, files, internal APIs, or systems such as Nextcloud, Odoo, ERP, Mail, etc. In the SME Open Source AI Hub, MCP is used to:

  • Connect AI agents to your systems (e.g., filing, CRM, ERP, Wiki, etc.).
  • Standardize data access (instead of building a separate specialized solution for each system),
  • Maintaining security and control (clearly defined, logged access).

In short: MCP is the “plug-in system” that neatly connects AI and existing IT systems.

ChatGPT Business is particularly useful if:

  • the company does not want to work with Microsoft 365,
  • only partially works with the Microsoft world (e.g., also Nextcloud, Odoo, ERP, Linux, web projects, open source)
  • A company-wide AI layer across multiple systems is desired.
  • Strategy, texts, concepts, code, and architecture should be supported—in other words, a “thinking partner,” not just office automation.
  • own AI agents and workflows (e.g., via an AI hub or n8n) are to be set up


In short:

Copilot primarily enhances productivity within Microsoft 365.

ChatGPT Business is suitable as a flexible, cross-system AI basis for the entire company.

Integration makes a lot of sense if AI is to be used not in isolation but as part of an overall system landscape:

  • Central access to company knowledge: ChatGPT Business can access files, databases, wikis, ERP/CRM, etc. in a controlled manner via MCP – orchestrated by the SME Open Source AI Hub.
  • Fewer isolated solutions: Instead of many individual solutions (one assistant per tool), a uniform AI layer with a clear architecture is created.
  • Governance & security: Access rights, logging, and data sources are regulated in the hub, not “wildly” per AI tool.
  • Future-proof: New systems can be connected via MCP without rebuilding ChatGPT Business or the basic architecture.


In short:

The combination of ChatGPT Business + MCP + SME Open Source AI Hub turns an AI chat into a controllable, integrated business tool.

Exact figures are determined by actual usage in the processes. The calculation takes into account error prevention, increased effectiveness through cases that were not previously possible, and greater efficiency. Examples include troubleshooting, FAQ/support relief, lead qualification, internal searches, and much more. It is important to consider whether you can afford not to exploit potential compared to your competitors.

A modular, license-free platform for the secure and controlled use of AI in SMEs (and indeed all organizations). Target group: Management and teams who want to remain independent (self-hosting in Switzerland/EU or private cloud).

As with standard IT projects, organizational adjustments and training must also be taken into account. Recommended procedure: Experience Innovation from Tolksdorf.digital

With Quick-Check (1 week)Pilote (2–4 weeks) for exactly one Use Case (e.g. Samy-Chat + n8n-Workflow). Orderly integration or stop – without lock-in.

Data sovereignty through self-hosting in Switzerland/EU, complete logs, human-in-the-loop decision-making, export/deletion at the touch of a button – documented and verifiable.

No license fees for the platform (open source). Costs are incurred for operation/integration/support as needed. Transparent TCO: hosting, maintenance, monitoring, training.

No license fees for the platform (open source). Costs are incurred for operation/integration/support as needed. Transparent TCO: hosting, maintenance, monitoring, training.

Via standard interfaces (API/webhooks), adapters, and clearly defined “swap points.” Models, vector databases, and authentication can be exchanged later without rebuilding.

  • Microsoft Cloud is undesirable
  • Many third-party systems must be integrated
  • Excessive licensing costs
  • Old or outdated Microsoft environments that need to be integrated
  • Strict compliance with GDPR/EU AI Act requirements
  • Free Large Language Model (LLM) choice is necessary

Combination of open source (e.g., Mistral, Llama) and commercial LLMs (OpenAI, Anthropic, Google) – interchangeable. Automation, e.g., with n8n, knowledge processing, and agents as needed.

RBAC/SSO (role-based access control, SSO = single sign-on), audit logs, monitoring/alerts, reproducible deployments, clear incident/exit process. Decisions are documented and can be reviewed later..

We empower your team (documentation, training, runbooks). Operation: internally, jointly, or by us—depending on resources. Goal: You can continue independently.

Yes: from single pilot to productive environment. Resources can be finely adjusted; self-hosting/private cloud enables efficient use and avoids unnecessary overhead costs.

Independence through open documentation

Verifiable and reproducible results

  • Projects and solutions are described briefly and transparently so that you or your partners can use and maintain the IT systems independently.

Tolksdorf.digital supports and uses open source software, such as the SME Open Source Package.

Open Source Initiative

Opensource strengthens independence

  • Strengthening independence
  • Significant advantages such as stability and low costs

Info about SME  Opensource Pack

More Information on Opensource 

Planning and implementation services

Ensuring that the solution brings benefits in everyday business life

  • Finding solutions that fit your company with innovation engineering
  • Implementing solutions reliably with digital engineering and project management
Learn more about the Digital Innovation Boutique
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